At BureauFix, we understand that financial challenges can be overwhelming. Our goal is to work with you — not against you — to find the best way forward. Whether you’re struggling to make payments or simply need clarity about your account, our team is here to help you take control of your finances with understanding, respect, and transparency.
Our team specialises in fair, flexible repayment plans that fit your circumstances.
We believe in open communication, affordable solutions, and helping every customer find a realistic path toward being debt-free.
No pressure. No hidden fees. Just straightforward support when you need it most.
If you need impartial support, we’ll guide you to trusted organisations that can provide free, confidential financial advice to help you make the right decisions for your situation.
Get quick answers to common questions about your account, repayment options, and how BureauFix works with customers to create sustainable repayment plans.
Ready to begin? Our online form takes just a few minutes to complete — once submitted, one of our team members will contact you to discuss your best options and next steps.
A national association representing non-profit credit counselling agencies across Canada
Offers free debt advice and budgeting support.
Canada’s oldest non-profit credit counselling agency, offering confidential advice and debt management plans.
A federal government body providing education and tools to help Canadians manage debt and understand their financial rights.
BureauFix is a debt purchase and collections company. This means we purchase debt from original lenders and work directly with customers to agree fair and manageable repayment plans.
Your account may have been sold or transferred to BureauFix. We now manage your account and are here to help you resolve it in a fair and affordable way.
If the account was previously recorded on your credit file, it may continue to appear. However, making consistent payments or clearing your balance can help demonstrate positive repayment behaviour.
You can contact us by phone, email, or through our online form to discuss your options. We’ll work with you to create a plan that fits your financial situation.
In some cases, interest may continue to apply if it is stated in your original agreement or contract. However, at BureauFix, our priority is to work fairly and transparently with every customer.
We will always aim to agree on affordable and realistic payment plans that reflect your current financial situation — ensuring you can make steady progress without unnecessary pressure.
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Take the first step toward financial freedom. Our friendly team is here to help you understand your options and find a plan that works for you.
